Report Security Issues

Last updated: January 23, 2026

At docard, the security of our website and our customers’ information is extremely important to us. We appreciate the efforts of security researchers and customers who help us maintain a safe and secure environment.

If you believe you have discovered a security vulnerability, please report it responsibly using the information below.

How to Report a Security Issue

If you identify a potential security issue on https://docard.shop, please contact us immediately:

📧 Security Contact Email:
djpipalmora10@gmail.com

When reporting an issue, please include:

  • A detailed description of the vulnerability

  • The page or feature affected

  • Steps to reproduce the issue (if applicable)

  • Any screenshots or supporting information

Providing clear details helps us resolve issues faster.

Responsible Disclosure

We ask that you:

  • Do not publicly disclose the issue before we have addressed it

  • Do not exploit the vulnerability for malicious purposes

  • Do not access, modify, or delete data belonging to others

  • Allow us reasonable time to investigate and fix the issue

Reports made in good faith will not result in legal action against the reporter.

Scope of Security Reports

This page is intended for reporting:

  • Website security vulnerabilities

  • Data protection concerns

  • Unauthorized access issues

  • Payment or checkout security issues

For non-security-related inquiries (orders, shipping, returns), please use our Contact page:
👉 https://docard.shop/pages/contact-information

Third-Party Services

Our store operates on the Shopify platform. Some security matters may involve third-party services such as payment processors or hosting providers.

Learn more about Shopify’s security practices here:
👉 https://www.shopify.com/security

Business Hours

Security reports are reviewed during business hours:

  • Monday – Saturday

  • Closed after 2:00 PM (Mountain Standard Time / Heure normale des Rocheuses)

Critical issues are prioritized as quickly as possible.

Contact Information

If you have questions regarding this policy or need to report a security concern, please contact us:

📧 Email: djpipalmora10@gmail.com
🌐 Website: https://docard.shop

Thank you for helping keep docard safe and secure.