Shipping policy

Last updated: January 23, 2026

Thank you for shopping with docard. This Shipping Policy explains how and when orders placed on https://docard.shop are processed and delivered.

1. Shipping Coverage

We currently ship only within the United States.

At this time, we do not offer international shipping.

2. Free Shipping

✅ Free shipping on all products
There are no shipping fees, no minimum purchase requirements, and no hidden charges.

3. Order Handling Time

  • Orders are processed within 1–2 business days

  • Orders are not processed on Sundays or after business hours

Orders placed after 2:00 PM (Mountain Standard Time / Heure normale des Rocheuses) will be processed on the next business day.

4. Transit Time

Once your order has been shipped, estimated delivery time is:

  • 3–4 business days

Please note that transit times are estimates and may vary due to carrier delays, weather conditions, or holidays.

5. Shipping Schedule & Business Hours

We ship orders:

  • Monday – Saturday

  • Closed after 2:00 PM (Mountain Standard Time / Heure normale des Rocheuses)

Orders placed outside these hours will be handled on the next business day.

6. Order Tracking

Once your order has been shipped:

  • You will receive a confirmation email with tracking information

  • Tracking updates may take up to 24 hours to appear

You can also visit https://docard.shop for order-related updates.

7. Shipping Delays

While we strive to deliver orders on time, delays may occur due to:

  • Carrier issues

  • Weather conditions

  • High order volumes

  • Public holidays

docard is not responsible for delays caused by shipping carriers once the order has been shipped.

8. Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at:
📧 djpipalmora10@gmail.com

9. Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us as soon as possible

  • We will assist you according to our Return & Refund Policy

10. Contact Information

If you have any questions about shipping, please contact us:

📧 Email: djpipalmora10@gmail.com
🌐 Website: https://docard.shop